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Julia's Compost Shop

Shipping & Returns



Shipping

Our worms, worm farms and Bokashi bins are delivered free within NZ to non R.D addresses, please ensure you notify me of any special instructions as to where the parcel can be left if no one is generally home during the day, I can make a note on the address label giving authorisation to the courier to leave it in the specified place. 

Orders for owrm farms will go out within 48hours after your order and payment has been received. We will notify you as soon as possible if there is a delay for any reason.

Orders for live worms are only sent either the Monday or Tuesday following reciept of order.

Return

Please check your order for any damage straight after receipt and inform us immediately by emailing us at info@compostshop.co.nz We will provide you with further instructions depending on the nature of damage.
If for any reason you are unhappy or dissatisfied with your order, please email us at info@compostshop.co.nz to obtain a return address. Please return your unwanted items to us within 10 working days of receipt of goods. The shipping cost for the return as well as any risk of returning goods is your responsibility. The Compost Shop will happily offer an exchange or credit provided that goods are returned in their original condition; this means that no seals are broken and the goods are in their original packaging.

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